Telesales, also known as inside sales or phone sales, involves selling products or services to customers over the phone. Here are some key aspects of telesales
Types of Telesales
1. Inbound Telesales: Receiving incoming calls from customers and selling products or services.
2. Outbound Telesales: Making outgoing calls to potential customers to sell products or services.
3. Telemarketing: Using the phone to promote products or services, often involving scripted pitches.